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What do brand ambassadors do?

Communication and Marketing

Aug. 13, 2025
Esquema en pizarra del concepto embajador de marca: una persona central con flechas hacia otras personas

Being a brand ambassador has become an emerging and highly valued profession—especially for those pursuing careers in marketing and communication. 

The Bachelor’s Degree in Marketing in Madrid, Valencia, and Malaga equips students with the strategic, digital, and analytical skills necessary to succeed in this evolving role.

So, what do brand ambassadors do? They serve as the vital link between companies and their audiences, creating authentic connections that go far beyond traditional advertising.

What does it mean to be a brand ambassador? 

Modern brand ambassadors are not just influencers—they are communicators with purpose. The most effective ones combine:

  • Genuine passion for the product
  • Strategic communication skills
  • A deep understanding of the target audience

Unlike traditional advertising or celebrity endorsements, brand ambassadors are real people with authentic experiences. This makes them relatable and trustworthy, which can drive engagement levels significantly higher.

Success also requires content creation skills, familiarity with digital tools, and emotional intelligence. Ambassadors often navigate feedback, adapt messaging to different platforms, and represent a brand's values in every interaction.

Key functions: what do brand ambassadors do in the digital age?

So, what do brand ambassadors do day-to-day?

Their responsibilities are varied and impactful:

  • Content creation – tutorials, reviews, behind-the-scenes videos, and storytelling
  • Customer engagement – answering questions and supporting communities
  • Brand representation – attending events and acting as the face of the company
  • Feedback collection – serving as a direct line between consumers and product teams

In sectors like tech, fitness, and beauty, these tasks are central to how consumers perceive and connect with brands.

How to become a brand ambassador

If you're wondering what do brand ambassadors do to get started, it begins with aligning personal interests with brand values:

  • Choose brands you genuinely use and believe in
  • Develop your digital presence on platforms where your audience is active
  • Post consistently and authentically, focusing on value, not promotion
  • Engage proactively—show your support before asking for a collaboration
  • Reach out professionally with a media kit, content samples, and engagement data

Brand ambassadors: real success stories

There is no one path to success. Gymshark built its brand around fitness enthusiasts, not celebrities. Microsoft and GitHub’s Developer Advocates show how technical expertise paired with communication can turn professionals into trusted brand voices.

Why study marketing in Madrid, Valencia, or Malaga?

To truly excel in this profession, formal training is invaluable. The Bachelor’s Degree in Marketing, available in Madrid, Valencia, and Malaga, provides hands-on education in brand strategy, digital communication, and consumer psychology—all essential for aspiring brand ambassadors in today’s competitive market.

These programmes also offer direct insight into how to measure impact through analytics and KPIs—skills that distinguish amateurs from professionals in the field.

Working as abrand ambassador

Today, brand ambassadorship is a structured, professional role. Companies now define clear goals, KPIs, and compensation models. It’s a dynamic career option within the broader marketing landscape—ideal for those who blend creativity with strategic thinking.

How much do brand ambassadors earn?

Salaries vary. According to Glassdoor, freelance campaign-based roles can start at £500 per project, while high-performing ambassadors on long-term contracts can earn upwards of £50,000 annually. The most successful ones know how to drive real business results—not just likes and shares.

In summary, what do brand ambassadors do? They build authentic connections between brands and audiences through strategic communication, engaging content, and genuine advocacy. For those aspiring to enter this exciting field, the degrees in Marketing and Communication offered at Universidad Europea provide the essential skills and knowledge to succeed in today’s competitive landscape.