How we can acquire new skills for conflict resolution and mediation. This is the content of the course offered by mediation expert and professor of the Expert Graduate Degree in International Accreditation on Boards of Directors and Good Governance at the Universidad Europea de Valencia, Gemma Pons, to a group of mayors and elected officials in the town of Xàtiva on September 12.
The course featured theory content as well as various role play sessions with participants, and falls under the Training Agreement signed between Universidad Europea and the Regional Council of Valencia.
Among other issues, Pons trained participants in how to mediate multi-part conflicts between town councils and associations.